Privacy Policy
Last updated: January 2025
Introduction
At Spa Holistique Ayurveda, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name, address, phone number, and email address
- Health history and medical information relevant to your treatment
- Payment information (processed securely through third-party providers)
- Appointment preferences and scheduling information
Technical Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Pages visited and time spent on pages
- Device information and operating system
How we use your information
We use the information we collect to:
- Provide and improve our services
- Schedule and manage appointments
- Communicate with you about your treatments and appointments
- Process payments
- Send you important updates and information (with your consent)
- Comply with legal obligations
Sharing your information
We do not sell your personal information. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and safety
- With service providers who assist us in operating our business (under strict confidentiality agreements)
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
Your rights
Under Quebec's privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Withdraw your consent (subject to legal and contractual restrictions)
- File a complaint with the Commission d'accès à l'information du Québec
Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:
Privacy Officer
info@ayurvedamtl.com96 Westminster North Ave, Montreal-West, QC H4X 1Z2