Privacy Policy

Last updated: January 2025

Introduction

At Spa Holistique Ayurveda, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name, address, phone number, and email address
  • Health history and medical information relevant to your treatment
  • Payment information (processed securely through third-party providers)
  • Appointment preferences and scheduling information

Technical Information

When you visit our website, we automatically collect certain information, including:

  • IP address and browser type
  • Pages visited and time spent on pages
  • Device information and operating system

How we use your information

We use the information we collect to:

  • Provide and improve our services
  • Schedule and manage appointments
  • Communicate with you about your treatments and appointments
  • Process payments
  • Send you important updates and information (with your consent)
  • Comply with legal obligations

Sharing your information

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations
  • To protect our rights and safety
  • With service providers who assist us in operating our business (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your rights

Under Quebec's privacy laws, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw your consent (subject to legal and contractual restrictions)
  • File a complaint with the Commission d'accès à l'information du Québec

Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact our Privacy Officer:

Privacy Officer

info@ayurvedamtl.com

96 Westminster North Ave, Montreal-West, QC H4X 1Z2